Privacy Policy

1. Who We Are and Scope of This Policy

Waridi Tech is a digital solutions company based in Moshi, Tanzania. Our main services include website development, mobile application development, custom software and business systems, desktop applications and related digital solutions. We also provide online tools, technology content and IT training.

This policy applies to information collected through wariditech.com, contact forms, direct communications, service enquiries, project delivery, academy activities and Waridi Tech-operated digital services. Separate project contracts or third-party platforms may have additional privacy terms.

2. Information We May Collect

The information we collect depends on how you interact with us and may include:

• Identity and contact information: such as your name, email address, telephone number, WhatsApp number, company name and location.
• Enquiry and project information: messages, project requirements, documents, instructions, feedback and communications you send to us.
• Transaction information: invoices, payment status and payment references. Payment card or banking information may be handled directly by a bank, mobile money operator or payment provider rather than stored by Waridi Tech.
• Academy information: course enquiries, enrollment details, attendance, submitted work, learning progress and related communications.
• Technical and usage information: IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, interaction data and diagnostic information.
• Information submitted to tools: text, links, files or other inputs you choose to process through an available online tool.

3. How Information Is Collected

We may collect information:

• Directly from you through forms, email, telephone, WhatsApp or in-person contact.
• When you request a quotation, purchase a service or enroll in a course.
• Automatically through server logs, cookies and analytics technologies.
• From service providers that support hosting, analytics, communications, payments or project delivery.
• From publicly available sources or business profiles where relevant to a legitimate business enquiry.

4. Why We Use Personal Information

Waridi Tech may process information where reasonably necessary to:

• Respond to enquiries and communicate with you.
• Prepare quotations, proposals, contracts and invoices.
• Design, develop, test, deliver and support digital projects.
• Provide online tools, account features or requested functionality.
• Manage course enrollment, training delivery and learner support.
• Maintain website security, prevent abuse and investigate technical problems.
• Understand website usage and improve our services and content.
• Comply with legal, accounting, regulatory or contractual obligations.
• Send service-related updates or marketing messages where permitted. You may ask us to stop optional marketing communications.

Depending on the circumstances, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with legal duties or another lawful and legitimate basis available under applicable law.

5. Cookies, Analytics and Similar Technologies

Our website may use essential cookies and similar technologies required for security, form functionality, preferences and reliable website operation. We may also use analytics or advertising technologies to understand visits, improve performance or support website content.

Third-party services may set or read their own cookies according to their policies. These services may include web analytics, embedded maps, videos, reCAPTCHA, social media features or advertising services.

You can manage or block cookies through your browser settings. Blocking certain cookies may affect forms, embedded content or other website features.

6. Online Tools and Uploaded Content

Some Waridi Tech tools may allow users to submit text, URLs, images, documents, audio, video or other files for processing. The way content is handled depends on the particular tool and its technical design.

• A tool may process information in your browser, on our server or through an identified service provider.
• Where server processing is required, files or inputs may be retained temporarily for processing, security, error recovery or abuse prevention.
• We do not promise that every tool is suitable for confidential, regulated or irreplaceable information.
• You are responsible for keeping your own original files and ensuring that you have permission to process submitted content.

Any tool-specific notice displayed on the relevant tool page forms part of this Privacy Policy and should be reviewed before submitting content.

7. How We Share Information

Waridi Tech does not sell or rent personal information. We may disclose information:

• To hosting, email, analytics, security, payment, communication or technical service providers that assist us in operating the business.
• To employees, contractors or project collaborators who need the information to perform authorized work and are expected to handle it appropriately.
• To professional advisers such as accountants, auditors or legal advisers where necessary.
• To public authorities, regulators or law-enforcement bodies where disclosure is required or permitted by applicable law.
• In connection with a genuine business reorganization, merger or transfer, subject to appropriate safeguards.

8. International Services and Data Transfers

We may work with clients and technology providers in different countries. This means information may be accessed, stored or processed outside Tanzania where hosting, communication, payment or project-delivery services are located.

Where applicable, we take reasonable steps to use reputable providers and appropriate contractual, organizational or technical safeguards for international processing.

9. Data Security

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, alteration, misuse or disclosure. However, no website, email system, internet transmission or storage method can be guaranteed to be completely secure.

You are responsible for protecting passwords, account credentials and devices under your control, and for notifying us promptly if you suspect unauthorized use connected to a Waridi Tech service.

10. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, customer support, security, accounting, dispute resolution and legal compliance.

Retention periods may differ depending on the type of information, the service involved, contractual commitments and applicable legal requirements. Information may be deleted, anonymized or securely archived when it is no longer required.

11. Your Privacy Rights

Subject to applicable law and relevant limitations, you may have the right to:

• Ask whether we hold personal information about you.
• Request access to or a copy of your personal information.
• Ask us to correct inaccurate or incomplete information.
• Request deletion or restriction of information in appropriate circumstances.
• Object to certain processing or withdraw consent where processing relies on consent.
• Raise a concern about how your information is handled.

To make a request, email info@wariditech.com. We may need to verify your identity before completing a request.

12. Children and Young Users

Some educational content or training may be relevant to young people. Where a user is under the age at which they can independently provide valid consent or enter a binding agreement, involvement or authorization from a parent or legal guardian may be required.

We do not knowingly seek unnecessary personal information from children. A parent or guardian who believes a child has provided personal information without appropriate authorization may contact us to request review or deletion.

13. External Websites and Embedded Services

Our pages may contain links to external websites or embedded services such as maps, videos, payment platforms or social media. Waridi Tech does not control the privacy or security practices of independent third parties. Review their policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, tools, legal obligations or data practices change. The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate website notice or direct message.